Frequently Asked Questions

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A $50 deposit (applied to your rental) guarantees a vehicle class and rates for the date/time, and term of the reservation. Without a $50 deposit, there is no guaranteed availability or rate. There is a $50 cancellation fee if a reservation is cancelled within 24 hours of the reservation date. Reservations are honored up to one hour after the scheduled pick-up time. Please contact our office 813-999-4920 with any questions, cancellations, or if you need to adjust your reservation.

Yes, you must provide proof of automobile insurance. We do contact the insurance carrier directly to confirm coverages, limitations, and transferability. If you DO NOT have full coverage (Liability/PIP/Bodily Injury/ Comprehensive/ Collision), or if the comprehensive and collision isn’t transferable, you are required to pay $21.99/day for a Collision Damage Waiver. If the damages to the vehicle are covered (NO coverage for glass, tires, or damages due to negligence), you will be subject to a $1000 deductible.

Yes, we have an on-site repair shop so in addition to a 20-point safety check each time a vehicle is returned; our service technician inspects our rentals every 3000 miles.

Our rental day is based upon a 24 hour day. For instance, if you rent a vehicle at 9:00 AM, the vehicle is due back at 9:00 AM upon returning. No after hour vehicle returns are allowed.

Yes, we ask that you return the vehicle with the same amount of fuel notated during your check-out process. Customers who return their rental vehicle with less fuel than what is notated during check-out will automatically be charged $8.99/gallon to return the vehicle to the same fuel level.

Yes. We have child booster seats, car seats, toll transponders, pre-paid fuel and GPS navigation systems available for rent.

We do not rent, sell, or loan information about you. Any information gathered by us about you is used to assist you in the rental process. We do sometimes communicate information about the rental, customer information, and other pertinent data with law enforcement and insurance companies.

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